Frequently Asked Questions

Frequently asked question

It depends. Once you've entered your address, the system will give you a quote. About R90 - R120 for a major metro. If you live in an outlying area, it will cost a little more.

Usually it takes 2-5 business days. In Cape Town it is often quicker. (Outlying areas might take a day or two longer) Please contact us at if you've been waiting for longer. We'll shout at the couriers.

No. We're a 100% online business, no collections.

We use Payfast (for credit cards, debit cards, Masterpass, Snapscan, Zapper or instant EFTs) as our secure payment gateway. Note that we never get to see your credit card or banking details, the payment gateways handle all that!

Yes, sure. At checkout, one of the options will be EFT. It will take a little longer as it is a manual process - much quicker to pay using Payfast online.NOTE: Please send us a proof of payment (to, otherwise it will really take a long time - we will have to wait till the money reflects in our account


Email us at We'll sort you out. We want happy customers

Yes, if it is still in mint condition in its original packaging - we can issue you with a voucher to the value of the cube. Email us at Note that the shipping back to us will be for your account

This happens very rarely, but it does happen. Email us at and we'll sort it out

Yes. We love these requests. Email  (More infohere)

On each product page there is a input box where you can put your email. We'll notify you when the cube is back in stock

Very possibly. Email us at

At the moment we don't have a sponsorship programme. We are working on it

Still have questions?

Support email: or whatsApp 083-261-8485 (please don't call)

For all non-cube related queries (suppliers, investors, media, etc) please contact us on